Terms of Service

Effective Date: January 10, 2025
Welcome to Repairbirds! These Terms of Service govern your access to and use of our website, mobile application, and related services. By accessing or using Repairbirds, you agree to these terms. If you do not agree, please refrain from using our services.

1. Acceptance of Terms

By using Repairbirds’ website or services, you agree to comply with these terms, as well as any applicable laws and regulations. If you disagree with any part of these terms, you may not access our platform.

2. Definitions

By using Repairbirds' website or services, you agree to comply with these terms, as well as any applicable la
  • "Repairbirds" refers to our platform, website, and mobile application.
  • "User" refers to anyone accessing or using our services.
  • "Technician" refers to verified professionals offering repair services through our platform.
  • "Services" refers to the diagnosis, matchmaking, and repair services provided via Repairbirds

3. Services Overview

  • AI Diagnosis: Repairbirds uses AI to assist in diagnosing issues with devices.
  • Matchmaking: We connect users with verified technicians for device repair.
  • Communication: Users can negotiate with technicians via the platform's chat feature.
  • Payment: Payments are facilitated securely through Repairbirds.

4. User Responsibilities

  • Provide accurate information about your device and issues.
  • Communicate respectfully with technicians and other users.
  • Make payments promptly and only through Repairbirds' secure platform.

5. Technician Responsibilities

  • Provide honest, clear, and professional repair services.
  • Honor agreements made with users during negotiations.
  • Maintain confidentiality regarding user data.

6. Prohibited Activities

  • Misuse of the platform, such as spamming or harassing other users.
  • Attempting to bypass Repairbirds for payment or communication.
  • Submitting fraudulent claims or information.e of data as described therein.

7. Payment Terms

  • All payments must be made through Repairbirds' secure system.
  • Repairbirds may deduct a service fee from payments made to technicians.
  • Refunds, if applicable, will be processed as per our refund policy.

8. Dispute Resolution

  • Repairbirds provides a platform for users and technicians to resolve issues through the chat feature.
  • If disputes cannot be resolved, Repairbirds reserves the right to mediate or escalate the matter.

9. Privacy Policy

Your use of Repairbirds is subject to our Privacy Policy, which outlines how we collect, use, and protect your information.

10. Limitation of Liability

Repairbirds is a platform for connecting users with technicians. We are not liable for:
  • Damages caused during repairs.
  • Miscommunication between users and technicians.
  • Any third-party actions beyond our control

11. Termination

Repairbirds reserves the right to suspend or terminate accounts that violate these terms or engage in prohibited activities.

12. Contact Us

For questions or concerns regarding these Terms of Service, reach out to us at: contact-legal@fixtops.com

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